FAQ: What types of payment do you take at SVI?

A person inserting a credit card into a payment terminal at a veterinary clinic front desk, with a receptionist operating a touchscreen point-of-sale system.

Checking in is quick and easy. Please bring a credit or debit card, as payment is collected at the start of your visit.

Please bring a credit or debit card with you to your appointment, as we collect payment when you arrive. We do not accept cash or checks. We do accept CareCredit and can help you use it at the time of service.

Do you work with pet insurance?

For most pet insurance providers, we do require full payment by credit or debit card before services begin. We’ll provide a detailed receipt for you to submit to your insurer, and you’ll work directly with them on reimbursement. As imaging becomes more common in veterinary care, we’re seeing many providers reimburse for our services. If you have Trupanion insurance, we can apply for pre-approval during your visit. If approved, you’ll only pay the deposit on the day of your appointment.

Do you work with Trupanion?

Yes. We work directly with Trupanion and can process a pre-approval request through our system. If approved, you’ll only need to pay a deposit, and Trupanion will send us a check for the remaining balance.

Do you offer payment plans?

At this time we don’t offer payment plans. If you’re looking for a monthly payment option, we recommend applying for CareCredit or using a pet insurance provider with flexible reimbursement.

How do I apply for CareCredit?

We are a CareCredit provider, and you can apply for our services using this form. Please complete the approval process in advance and bring your temporary, printed card with you to your appointment.

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